FAQs

We sell jerseys, sports apparel, polos, pants, shorts, and athletic-inspired clothing for game-day style, team looks, and everyday wear.

We ship to the United States, Europe, Australia, and the Rest of the World where carrier service is available. Some locations may be limited by logistics, customs, or local delivery restrictions.

Orders are usually processed within 1–4 business days after payment is successfully completed. Business days do not include weekends or public holidays.

Estimated delivery time is 5–10 business days for the United States, 7–15 business days for Europe, 8–16 business days for Australia, and 10–20 business days for the Rest of the World.

United States shipping is USD $8.99, Europe shipping is USD $12.99, Australia shipping is USD $16.99, and Rest of the World shipping is USD $22.99. The final shipping fee will be shown at checkout.

Free shipping is available only for eligible United States orders over USD $89.00. Europe, Australia, and Rest of the World orders do not include free shipping unless a special promotion is clearly shown at checkout.

We may use USPS, UPS, FedEx, DHL, local postal services, or regional delivery partners depending on your destination, package size, shipping route, and available carrier service.

Yes. After your order ships, we will send a shipping confirmation email with tracking information if available. Tracking updates may take 24–72 hours to appear.

Please contact us within 48 hours after delivery at service@sarlico.com. Include your order number, a brief description, item photos, packaging photos, and a photo of the shipping label.

For international orders, customs duties, import taxes, VAT, brokerage fees, or other local charges may apply and are usually the responsibility of the recipient unless otherwise required by law.

We accept Visa, Mastercard, American Express, Discover, Klarna, Apple Pay, Google Pay, and PayPal. Available payment methods may vary by location, device, order amount, and payment provider rules.

All prices and transactions are processed in United States Dollars (USD). Your bank or payment provider may apply currency conversion rates or additional fees if your account uses another currency.

Yes. Payments are processed through secure third-party providers such as Stripe, PayPal, Klarna, Apple Pay, and Google Pay. We use SSL/TLS encryption and HTTPS checkout, and we do not store full card numbers, CVV codes, or complete payment credentials.

If your payment fails, is declined, times out, or is flagged for review, your order may not be processed. Please check your billing details, payment information, account balance, and authentication method before trying again.

You may request a return within 30 days after delivery according to the carrier tracking record. Please contact service@sarlico.com before sending any item back.

Returned jerseys and sports apparel must be unused, unworn, unwashed, unaltered, clean, odor-free, and in resalable condition, with original tags, labels, packaging, and included accessories intact.

If the return is caused by personal preference, wrong size selection, color preference, style preference, or ordering the wrong item, the customer pays return shipping. If the issue is caused by our error or a verified defect, we will review and provide a reasonable solution.

Approved refunds are returned to the original payment method and are usually processed within 7 business days after refund approval or after the returned item passes inspection. Your bank or payment provider may need extra time to post the refund.